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Meet Our Team

*Main Office - Shakopee

President
Scott Gaughran
President

Bio

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President

Scott Gaughran

President

Bio

Scott has a vocational degree in dairy herd management from Hutchingson Community College in addition to graduating Magna Cum Laude from St Thomas University with a degree in finance.  He has been active in the financial services and insurance industry since 1989.  Scott and his wife Char live on a hobby farm where they raise low line angus beef cattle and a few dogs.  In his free time, Scott enjoys hunting, fishing and spending time at the cabin.

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Vice President, Agency Operations
Sara Quale
Vice President, Agency Operations

Bio

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Vice President, Agency Operations

Sara Quale

Vice President, Agency Operations

Bio

Sara graduated from Gustavus Adolphus College with a degree in business management and has worked in the insurance industry since 2001.  Sara lives in Chaska with her husband and 2 children.  In her free time, Sara enjoys playing volleyball, reading, camping and watching her kids' sporting events.

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Commercial Lines Manager
Dan Williams
Commercial Lines Manager

Bio

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Commercial Lines Manager

Dan Williams

Commercial Lines Manager

Bio

Dan has been in the insurance industry since 1984.  He specializes in commercial lines customer service and sales.  In his free time he enjoys spending time with family, reading and golfing.

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Commercial Lines CSR
Karri Sanner
Commercial Lines CSR

Bio

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Commercial Lines CSR

Karri Sanner

Commercial Lines CSR

Bio

Karri began her insurance career in 1987 and has worked in both Personal and Commercial Lines Insurance.  In her free time she enjoys hunting, fishing, remodeling her house and traveling.

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Personal Lines CSR
Mitch Puppe
Personal Lines CSR

Bio

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Personal Lines CSR

Mitch Puppe

Personal Lines CSR

Bio

Joining Innovative Insurance Services in 2018, Mitch has over 15 years of experience providing industry knowledge and exceptional customer service. Mitch looks forward to working with you and showing how we can best protect what is important to you and your family with our vast selection of products and insurance carrier options. Away from the office Mitch enjoys fishing, golf, bowling, concerts and sporting events along with spending quality time with his wife, family and friends.

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Personal Lines CSR, Property Inspections
Mark Gaughran
Personal Lines CSR, Property Inspections

Bio

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Personal Lines CSR, Property Inspections

Mark Gaughran

Personal Lines CSR, Property Inspections

Bio

Mark has been in the insurance industry since 1993 and specializes in personal lines insurance.  Mark lives with his wife, Vicky, in Prior Lake and in his free time he enjoys hunting, fishing and spending time with his grandkids. 

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Personal Lines CSR
Andrew Glazebrook
Personal Lines CSR

Bio

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Personal Lines CSR

Andrew Glazebrook

Personal Lines CSR

Bio

Andrew has been working in the insurance industry for over 7 years. He specializes in personal lines and currently serves as a Customer Service Representative. In his spare time he enjoys running, hiking, golfing, and cooking.

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Personal Lines CSR
Dustin Bender
Personal Lines CSR

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Personal Lines CSR

Dustin Bender

Personal Lines CSR

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Personal Lines CSR
Mike Burke
Personal Lines CSR

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Personal Lines CSR

Mike Burke

Personal Lines CSR

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Insurance Producer
Timothy Bendel
Insurance Producer

Bio

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Insurance Producer

Timothy Bendel

Insurance Producer

Bio

Tim began his career in insurance 12 years ago as an agent with Farmers Insurance. In 2010, he started his independent agent career as an Agency Producer with Innovative Insurance. Previous to his insurance career, Tim owned and operated a small mortgage brokerage company, and was a board member and past president of the Minnesota Mortgage Association.

 

Tim and his wife, Shari, have 2 children and 1 grandson. In his spare time, Tim enjoys being with his family and friends, traveling, playing golf, and attending motorsport event. 

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Insurance Producer
Keith Lis
Insurance Producer

Bio

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Insurance Producer

Keith Lis

Insurance Producer

Bio

Keith has been working in the insurance industry for over 9 years and specializes in personal lines. He currently works as an Insurance Producer and truly enjoys helping people find the proper coverage at an affordable price. In his spare time he enjoys traveling with his wife of 40 years, exercising, and spending time with his grandchildren. 

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Litchfield Office

Director of Case Management / Agent
Candace Bollman
Director of Case Management / Agent

Bio

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Director of Case Management / Agent

Candace Bollman

Director of Case Management / Agent

Bio

Candace has been in the insurance industry since 2001 and has held positions in customer service, sales and sales management.  She lives in Litchfield, MN and enjoys the small town atmosphere and serving customers close to home. In her spare time she enjoys spending time with her 3 children, attending the kids' sporting events, playing volleyball and camping.

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Personal Lines CSR
Jackie Peterson Riebe
Personal Lines CSR

Bio

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Personal Lines CSR

Jackie Peterson Riebe

Personal Lines CSR

Bio

Jackie began her insurance career in 2006.  She is licensed in Property, Casualty, Accident & Health and holds a CISR designation.  Jackie's primary focus is on customer service along with Health and Medicare sales and service. She lives near Hutchinson, MN with her 4 children.  In her free time Jackie enjoys fishing, riding horses, biking, reading, following her children's sporting events and their involvement in Phoenix Drumline.

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Personal Lines CSR
Shannon Donnay
Personal Lines CSR

Bio

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Personal Lines CSR

Shannon Donnay

Personal Lines CSR

Bio

Shannon started her insurance career in 2014 as a Customer Service Representative and continues in that role to this day. She currently lives in Kimball on her family farm where they raise beef cattle, chickens, sheep, a couple llamas, and 3 dogs. Shannon enjoys hunting, fishing (particularly spearing), and helping on the farm.

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