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One Drivers Story

An Auto Insurance Update

I wanted to share a story with you regarding uninsured/underinsured motorist coverage. When my wife and I purchased our first home back in February of 2015, we met with a representative (Ken) from your office and talked about our insurance options.


After reviewing that we had, this representative suggested we increase our uninsured/underinsured coverage from 100k to 500k since the cost difference was so little and the coverage was so much better. We agreed, and didn't think much of - until about 4 months later.


On June 20th of 2015 my wife was involved in a head-on collision with an inattentive driver. The other driver crossed over the center line and hit her head on going roughly 55 mph. My wife suffered a fractured back and collar bone, and the collar bone injury required 2 surgeries. Our family dog was with her in the back seat, and he was killed in the accident. With the physical and mental injuries that my wife sustained, this incident was quite devastating to our family.


The driver responsible for this accident had only state minimum liability coverage (50k). This amount was exhausted rather quickly, and had we not headed the advice of your representative, we would be in a lot of trouble financially. So, from the bottom of our hearts, thank you to you and your team for being consultative experts and doing a great job. You have solidified my wife and I's business for the rest of our lives. We are finally at the final stages of wrapping up our settlement case with our lawyer and AAA, and we will soon be putting all of this behind us. Please feel free to share this story with your team and even other current/prospective customers.


Best regards,

Jason Hatch


Having proper Auto Insurance ensures your independence behind the wheel. From accidents and injuries to hit-and-runs and theft, it’s important to keep your car insured so you’re prepared when accidents do happen.

At Innovative Insurance Services LLC, we combine premium Auto Insurance with personalized service to give you the best coverage possible. Our insurance specialists will work with you one-on-one to find a policy that keeps you and your drivers protected at all costs.

*Main Office - Shakopee

8001 Old Carriage Ct N, Ste B

Shakopee, MN 55379

Main office: 952-445-5767
Fax: 952-445-2182

Office Hours:

Mon: 8:00 AM - 5:00 PM
Tues: 8:00 AM - 5:00 PM
Wed: 8:00 AM - 5:00 PM
Thurs: 8:00 AM - 5:00 PM
Fri: 8:00 AM - 5:00 PM
Sat: 9:00 AM - 12:00 PM
Sun: After Hours by Appt.

Litchfield Office

125 S Sibley Ave, Ste 5

Litchfield, MN 55355

Main office: 952-445-5767
Fax: 952-445-2182

Office Hours:

Mon: 8:30 AM - 5:00 PM
Tues: 8:30 AM - 5:00 PM
Wed: 8:30 AM - 5:00 PM
Thurs: 8:30 AM - 5:00 PM
Fri: 8:30 AM - 5:00 PM
Sat: Closed
Sun: Closed

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Accommodating, professional, helpful, and quick. Very comfortable experience and I was impressed by their capabilities. Highly recommended.
Brad M.
I feel lucky to have found an agent willing to provide this level of service. No need to look anywhere else!
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Over the years we’ve never once had to worry about our coverage. My husband and I are long-time customers and proud to be.
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