Home > Claims > Auto Claim
At the scene of an accident:
- Stop and check for injuries. Call an ambulance, if anyone is injured.
- Warn other drivers to prevent further damage. Use flashers, signal with a flash light, set flares.
- Notify the police or proper authorities. Many times a passing driver or bystander will do this for you.
- Gather the facts. Be sure to get the names of witnesses, as well as other pertinent information.
(i.e. driver’s license number, insurance information, description of the other vehicle and license plate) - Be careful what you say. Don’t admit responsibility. Investigation may show you were not responsible.
Body Shops and Glass Repair
You have the right to take your vehicle to any body shop or glass repair company of your choosing. If you don’t have a preference and you would like us to refer you to a body shop or glass repair facility, please call us at (952) 445-5767.
Clients of Innovative Insurance Services receive priority claims service from professional vendors. We recommend Master Collision Group for your auto and glass repair needs.
Master Collision currently has 5 convenient locations around the Metro. There is only one number for you to call and you will have access to all the shops and ongoing repairs through this one number. The repair comes with free car rental up to 10 days and free pick-up and delivery when necessary. Clients will receive customary detail after repair and all work is 100% guaranteed.
Master Collision provides 24 hour towing and repair questions exclusive to member’s clients. If you would like to use Master Collision at the time of a claim, you can call them directly at (612) 209-4165.
